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Scale · Managed services

Training, so the estate does not depend on two people.

Training and development for Indian organisations whose estate depends on the few people who built it. NetScale runs security awareness training, technical certification and specialised training on their own systems, tracked through customised learning management. Each programme is agreed in writing before it starts, and the training materials are handed over as yours.

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Training completion recorded in one placeA board of training programmes, each marked completed: security awareness, certification, specialised training and new joiners. Security awareness comes due for a refresher, which is run, and it is marked completed again.Recorded in one placeSecurity awarenessCompletedCertificationCompletedSpecialised trainingCompletedNew joinersCompletedRefresher due
Who has completed what, and when each refresher is due, recorded in one place.

What it is

Training and Development

Training and development is a set of learning programmes for your own staff, so knowledge of the estate sits with the whole team.

Security awareness training is for everyone who uses the systems. Technical certification and specialised training are for the people who run them, and the specialised training is built from the runbooks we hand over.

Training and development sits inside the certified scope of NetScale’s ISO/IEC 27001:2022 and ISO/IEC 27701:2025 certificates, which names “Training and Development services”.

Phishing simulation as a detection control sits under SOC and managed detection (MDR).

What it covers

  • Customised learning management
  • Security awareness training
  • Technical certification
  • Specialised technical training
Training and development

Sound familiar?

Training and development

What we do.

Customised learning management, security awareness training and technical certification programmes.

  1. 01

    Customised learning management

    Programmes planned by role, with who has completed what, and when each refresher is due, recorded in one place.

  2. 02

    Security awareness training

    Sessions for everyone who uses the systems, on phishing, passwords and handling personal data, planned from phishing simulation results where they run.

  3. 03

    Technical certification

    Certification programmes on the platforms your team runs, with who takes part, what they study and when, agreed in writing around your delivery calendar.

  4. 04

    Specialised technical training

    Training on your own estate, built from the runbooks and configurations we hand over, so running it does not rest on two people.

Training and development

How an engagement runs.

Each phase adds a layer to the same estate.

An IT estate on one platform, as the home film draws it: racks, network, storage, an office and a mast. Assess marks: who can run what; certifications current. Deliver adds: around your calendar; completion criteria. Operate adds: refreshers on a schedule; completion recorded.
Estate: the systems your people runSelect a phase to isolate it

You can stop at any phase boundary. The assessment is free, and each phase is priced in writing before it starts.How we engage

Training and development

India specifics and cost.

India specifics

  • DPDP

    From 13 May 2027, Rule 6(1)(g) of the DPDP Rules asks for technical and organisational measures so the security safeguards are observed in practice. Staff training is one organisational measure, and completion records show it ran. Legal interpretation stays with your counsel.

    Source: Digital Personal Data Protection Rules, 2025 (external site)

What drives the cost

  1. 01

    People to train, and how many roles need a programme of their own.

  2. 02

    Programme mix: security awareness, technical certification or specialised training on your estate.

  3. 03

    Delivery: on site, remote or both, and how many locations.

  4. 04

    Refresher frequency and reporting, agreed in writing.

Training and development

Work we can show you.

The most relevant engagement, with its numbers. Client names and the full write-up are shared in conversation.

Co-working · Two Indian cities

Data privacy readiness

How a co-working space operator measured its readiness under India’s Digital Personal Data Protection Act and scoped the work to close the gaps.

16weeks
Programme scoped in four phases
24business hours
Reply time for queries in the data protection officer retainer

The technology we run for this

  • ProofpointEmail security and awareness
ISO/IEC 27001:2022 and ISO/IEC 27701:2025

Our own information security and privacy management systems, run under both standards.

Certifications and technology

Questions buyers ask about this.

What does security awareness training cover?

How people spot and report phishing, handle passwords and multi-factor login, and treat personal data and company files. Sessions are planned by role. Where phishing simulations run, their results decide what the next session covers. Completion is recorded, so you can show who has been trained and when.

Can you train our team on the systems you built for us?

Yes. Specialised technical training is built from the runbooks and configurations we hand over, so your engineers learn the estate as it is actually set up. It is the route to an estate that does not depend on two people, ours or yours. The programme is agreed in writing before it starts.

Do you run technical certification programmes?

Yes, on the platforms your team runs. Each programme is written down before it starts: who takes part, what they study and when. It is planned around your delivery calendar, not on top of it. Progress is recorded in one place with the rest of your training.

Is training part of a managed services contract or separate?

Either. Training can run on its own as fixed-scope phases, or sit inside a managed services contract alongside monitoring and the service desk. Inside a contract, refreshers and sessions for new joiners run on a schedule agreed in writing. Either way, the training materials are yours to keep.

How is this different from phishing simulation in your MDR service?

Phishing simulation there is a detection control; training here is the learning programme. Simulations test whether people click and whether they report it. Training teaches them what to look for, and uses the simulation results to decide where the next session goes. Each can be bought on its own, and they work together.

Talk to an engineer about training.

It costs nothing and commits you to nothing. You get a written list of where your IT environment is exposed, and your team can act on it with or without us.

What we put in writing

  1. The written findings are yours whether we ever work together or not.
  2. Each phase is fixed-scope and signed off separately.
  3. You can stop at any phase boundary.
  4. Runbooks, configurations and credentials are yours.